Shipping and returns

DELIVERY

AFTER ORDERING ONLINE, WE DELIVER THE GOODS IN LITHUANIA WITHIN 2-3 WORKING DAYS.

If you place your order before 10:00 AM, it will be processed and shipped the same business day. The goods are delivered throughout Lithuania and the territory of the EU.

FREE SHIPPING ON ALL OUR ITEMS!
If you order goods to an address in Lithuania or an EU country, you will not have to pay anything for delivery.

When placing your order, you can choose delivery to a DPD post machine or delivery by DPD courier directly to your home.
If the delivery is delayed due to an excessive amount of orders, our partners "DPD Lietuva" will inform you via the specified contacts: e-mail by mail or phone. Shipments throughout Lithuania may be delayed during festive or promotional periods. We apologize in advance for any inconvenience.

Delivery time:

Lithuania - 2 - 3 working days.

Latvia/Estonia - 3 - 4 working days.

Other EU countries - 4 - 7 working days.

 

REFUND

To return a product, please contact us by email. by mail: info@ekosoma.lt.
You can return products that have not been used and the packaging has not been damaged or opened within 14 days.

For returns, shipping costs are the responsibility of the customer.
After evaluating the condition of the product, if the product has not been used, we will return all the money paid within 5 working days.

NEED HELP ?
Contact us by email by mail: info@ekosoma.lt and we will answer all questions related to delivery and return.