privacy policy

Automatic collection of information

When you visit the Website, our servers automatically record the information sent by your browser. This data may include information such as your device's IP address, browser type and version, operating system type and version, language settings, or the website you visited before coming to our website, the pages of our website you visit, the time spent on those pages, the information you search for on our Site, access times and dates and other statistical data.


Collection of personal data

You can visit Ekosoma.eu without revealing to us who you are or posting any personally identifiable information. However, in order to use some features of the Site, we will ask you to provide certain Personal Information (for example, your first and last name and email address). We receive and store any information you knowingly provide to us when creating an account, purchasing products, or completing any online fields on the Site. This information may include your email address. postal address, first name, last name, telephone number, delivery and/or billing address or other Personal Information. You may choose not to provide us with your Personal Information, but then some features of the Site may not work for you.


Processing of personal data

You can access, add, update and delete certain personal information about you. The information you can view, update and delete may change as the Site or Services change. However, when you update your information, we may keep a copy of the uncorrected information in our records. After such information is deleted from your account, some information may remain in our private records. We will retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce agreements, unless a longer retention period is required or permitted by law. We may use any aggregate data obtained from or included in your personal information when you update or delete it, but not in a way that would identify you. At the end of the retention period, the Personal Information will be deleted. Therefore, after the storage period expires, the right to access the data, the right to delete it, the right to rectify the data and the right to data portability cannot be exercised.


Use and processing of information

Any information collected from you may be used to personalize your browsing experience on the ekosoma.eu website; to improve our website; improve customer service and respond to our customers' inquiries and process transactions electronically; send newsletters; send messages by email by mail, such as password reminders, updates, etc.; to manage our website and services. Automatically collected information is used only to identify possible cases of abuse and to obtain statistical information about the use of the website. This statistical information is not personalized to identify any specific user of the system.
We may process personal information about you if one of the following conditions is met: (i) you have given consent for one or more specific purposes. Please note that some legislation may allow us to process information as long as you do not object to such processing (by opting out), without relying on consent or any of the other legal bases set out below. However, this does not apply when the processing of Personal Information is subject to European Data Protection Law; (ii) the provision of information is necessary for the performance of an agreement with you and/or any pre-contractual obligations; (iii) processing is necessary to comply with legal obligations that apply to you; (iv) the processing is related to a task carried out in the public interest or in the exercise of official powers granted to us; (v) Processing is necessary for the pursuit of legitimate interests pursued by us or a third party, but only if the disclosure of the relevant information would be unlawful under the law. In any case, we will be happy to explain the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a legal or contractual requirement or a requirement necessary to enter into a contract.


Transfer and storage of information

Depending on your location, data transfers may include the transfer and storage of your information outside of your country. You have the right to know the legal basis for transferring information to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and the security measures we take to protect your information. If such a transfer of information occurs, you can find out more by reviewing the relevant sections of this document or by contacting us using the contact details provided in the contact section.


User rights

You may exercise certain rights in relation to the information we process. In particular, you have the right to do the following: (i) you have the right to withdraw your consent if you have previously consented to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is based on a legal basis other than consent; (iii) you have the right to know whether we are processing the information, to receive information about certain aspects of the processing and to obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and request that it be updated or corrected; (v) you have the right to restrict the processing of your information in certain circumstances; in which case we will not process your information for any purpose other than for storage purposes; (vi) you have the right to request that we delete your personal information in certain circumstances; (vii) you have the right to receive your information in a structured, commonly used and computer-readable format where technically feasible. This provision applies if your information is processed by automated means and the processing is based on your consent, a contract to which you are a party or pre-contractual obligations.


The right to object to data processing

Where Personal Information is processed in the public interest, in the exercise of official authority granted to us, or for the purposes of our legitimate interests, you may object to such processing by stating a reason for objection relating to your particular situation. However, you should be aware that if your Personal Information is processed for direct marketing purposes, you may object to such processing at any time without providing any justification. To find out whether we process personal information for direct marketing purposes, you can review the relevant sections of this document.


How to exercise these rights

Any requests to use the User's rights can be directed to the Owner of the website using the contact data specified in this document. These requests can be made free of charge and will be processed by the website owner as soon as possible.


Billing and Payments

We use third-party payment solutions that allow us to securely process your payment information. Such third-party data processors use your personal information in accordance with their respective privacy policies, which may include other privacy safeguards. We suggest you review their respective privacy policies.


Children's privacy

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Site or Service. We encourage parents and legal guardians to monitor their children's Internet use and help enforce this policy by instructing their children never to provide Personal Information through our Site or Service without their permission. If you have reason to believe that a child under the age of 13 has provided us with Personal Information through our website or service, please contact us. You must also be at least 18 years of age to consent to your Order and Personal Information being processed in your country (in some countries we may allow your parent or guardian to do this on your behalf).


Newsletters

We offer electronic newsletters that you can voluntarily subscribe to at any time. You may choose to opt out of our newsletters or marketing emails. letters by executing these e-mails unsubscribe instructions in the emails or by contacting us. However, you will still receive essential emails. letters about order fulfillment processes.


Cookies

The website uses "cookies" to help personalize your experience on the ekosoma.eu website. A cookie is a text file that a website server places in your device's memory cache. Cookies cannot be used to launch programs or deliver malicious files to your computer. Cookies are uniquely assigned to you and can only be read by the web server of the domain that issued the cookie to you. We may use cookies to collect, store and monitor information for statistical purposes in order to efficiently and effectively manage our website and services. You have the option to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to reject cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org


Do Not Track signals

Some browsers have a "DO NOT TRACK" feature that tells websites you visit that you don't want your online activity tracked. Tracking is not the same as using or collecting information related to the website. For these purposes, tracking means the collection of personally identifiable information from users who use or visit a website or online service as they move from one website to another over time. Our website does not track visitors outside of the ekosoma.eu website and/or on third-party websites. However, some third-party websites may track your browsing activity when they deliver content to you, so they can personalize what they deliver to you.


Links to other websites

Our website contains links to other websites that we do not own or control. Please note that we are not responsible for the privacy policies or practices of such websites or third parties. We encourage you to check when you leave our website and to read the privacy policy of each website that may collect personal information.


Information security

We store the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, alteration and disclosure of the Personal Information it controls and stores. However, data transmission over the Internet or wireless network cannot be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are Internet security and privacy limitations beyond our control; (ii) the security, integrity and privacy of any information and data exchanged between you and our website cannot be guaranteed; and (iii) any such information and data may, despite best efforts, be accessed or corrupted by a third party.


Data breach

If we become aware that external activity, including but not limited to security attacks or fraud, would compromise the security of the Site or disclose users' personal information to unaffiliated third parties, we reserve the right to take reasonable steps, including but not limited to investigation and reporting , as well as reports to law enforcement authorities and cooperation with them. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe the breach poses a reasonable risk of harm to the user or if the notice is otherwise required by law. If this happens, we will send you an email. message.


Legal Disclosure

We will disclose any information we collect, use or receive if required to do so by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights and/or protect your safety or the safety of others , investigate fraud or respond to government requests. If we undergo a business transition, such as a merger or acquisition of another company or the sale of all or part of its assets, your user account and personal information will likely be transferred as well.


Changes and corrections

We may update this Privacy Policy from time to time in our sole discretion and will notify you of any material changes to the way we treat personal information and any changes to it. If changes are made, we will post a notice on the main page of our website. We may also, at our discretion, provide notice to you in other ways, such as by using the contact information you provide. Any updated version of this Privacy Policy will be effective immediately upon posting of the revised Privacy Policy, unless otherwise noted. Your continued use of the Site or the Services after the revised Privacy Policy (or other act as specified at that time) becomes effective will constitute your acceptance of those changes. However, without your consent, we will not use your Personal Data other than as stated at the time of collection of your Personal Data.


Acceptance of this Policy

You confirm that you have read this Privacy Policy and agree to all its terms. By using the Site or its Services, you agree to be bound by this Policy. If you do not agree to comply with the terms of this Privacy Policy, you have no right to use the Website and the services provided by it.


Contact us

If you would like to contact us to find out more about this Privacy Policy, or if you wish to contact us with any matter related to personal rights and your personal information, you can do so by using the contact form or by sending an email to a letter to the address info@ekosoma.lt


This document was last updated in 2022. December 30